Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Name, email address, phone number, account login credentials, and billing details.

Technical Data

IP addresses, browser information, operating system type, app versions, and device identifiers.

Location Information

Real-time GPS data from family members, asset trackers, or OBD devices when enabled. Location sharing is always transparent and can be controlled by users.

Usage Data

Feature interactions, preferences, and support communications.

How We Use Your Information

We use your information to:

• Deliver and enhance our tracking services
• Enable real-time alerts and location history features
• Process payments and manage subscriptions
• Send service updates and optional promotional communications
• Identify and address technical issues or unauthorized access
• Improve our products and develop new features

Information Sharing

We do not sell or rent your personal information. We only share your data in limited circumstances:

• Service Providers: Third-party vendors who assist with operations (payment processors, hosting providers) under strict confidentiality agreements
• Legal Requirements: When required by law or to respond to legal processes
• Your Consent: When you voluntarily share access with family members or other users through the app

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements. Location history can be automatically deleted after 7, 30, or 90 days based on your preferences. When you delete your account, all associated data is permanently removed from our servers within 30 days.

Your Rights & Controls

You have control over your data:

• Disable location sharing at any time through the app
• Request a copy of your personal data
• Request deletion of your account and data
• Unsubscribe from promotional emails
• Update or correct your personal information

To exercise these rights, visit our Delete Data Request page or contact our support team.

Security

We implement industry-standard security measures including encryption in transit and at rest (AES-256), secure server infrastructure, and regular security audits. While we take extensive precautions, no method of transmission over the internet is 100% secure.

International Data Transfers

If you access our services from outside the United States, your data may be transferred to and processed on servers located in the U.S. By using our services, you consent to this transfer.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: